Privacy Policy

How we collect, use, and protect your data.

1. Information We Collect

When you use GLGL Shipping & Logistics, we collect information necessary to process your shipments and procurement requests. This includes your name, email address, phone number (such as WhatsApp for notifications), billing/shipping addresses, and details regarding the cargo you wish to ship. We also collect authentication data when you access our customer portal.

2. How We Use Your Information

We use your personal data to:

  • Generate accurate freight and procurement quotes.
  • Process and track your shipments across international borders.
  • Send critical status updates via Email or WhatsApp.
  • Authenticate your identity within our secure customer portal.
  • Comply with international shipping and customs regulations.

3. Data Sharing and Third Parties

GLGL does not sell your personal data. We only share your information with trusted third parties strictly necessary to fulfil our services. These include airline and shipping carriers, customs clearing agents, and our secure cloud infrastructure providers used for database hosting.

4. Data Security

We implement industry-standard security measures, including row level security in our databases and secure one-time password (OTP) authentication flows, to protect your data against unauthorised access, alteration, or disclosure.

5. Contact Us

If you have questions about this Privacy Policy or wish to request the deletion of your account data, please contact our support desk via the details on our Contact page.