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Support & Contact

We are here to help. Reach out to the right team via WhatsApp for immediate assistance regarding your cargo or sourcing requests.

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Headquarters

United Arab Emirates & Ghana

Frequently Asked Questions

Quick answers to help you navigate your logistics and procurement needs.

How do I track my shipment?
You can track your cargo by entering your Tracking Reference (e.g., GLGL-123456) on our homepage or by logging into your Customer Dashboard.
How long does air and sea freight take?
Air freight typically takes 3-5 business days depending on the destination. Sea freight generally takes 3-4 weeks. We will provide an estimated delivery date upon booking.
How does the procurement service work?
Simply navigate to the 'Request Sourcing' page, paste a link or description of what you want to buy, and our Dubai team will find it, send you a quote, and ship it to you.
Do you offer door-to-door delivery?
Yes, we handle the entire process from pickup to customs clearance and final delivery to your doorstep.